Buyer Quick Start Guide

Everything you need to know to start ordering from suppliers

Video Tutorial Available

Watch our step-by-step video guide for buyers (5:30 minutes)

Welcome to ChefOrdering!

As a buyer, you can browse products from your suppliers, place orders, track deliveries, and communicate with suppliers and sales representatives. This guide will walk you through the essential features to get you started.

📝 Note: To use ChefOrdering, you need to receive an invitation from a supplier. Once invited, you can sign up and start ordering!

1

Sign Up with OTP

After receiving an invitation from a supplier, sign up using OTP verification.

Sign Up Process:

  1. 1.Receive invitation email or message from your supplier
  2. 2.Click the invitation link or go to ChefOrdering login page
  3. 3.Enter your email address or phone number
  4. 4.Receive OTP code via email or SMS
  5. 5.Enter the OTP code to verify and login
  6. 6.Complete your profile with business details

💡 Tip: Keep your phone or email handy to receive the OTP code quickly. The code expires after a few minutes.

2

Complete Your Profile

After logging in with OTP, fill in your business information and delivery details.

Required Information:

  • Your name and business name
  • Business address and contact information
  • Delivery address for orders
  • Payment and billing details (optional)

How to access: After first login, you'll be prompted to complete your profile. You can also update it later from Settings → Business Profile

3

Browse Suppliers & Products

Explore products from your connected suppliers and add items to your cart.

Key Features:

  • Search & Filter: Find products by name, category, or SKU
  • Product Details: View prices, units, descriptions, and images
  • Add to Cart: Select quantity and add items to your order

How to access: Dashboard → Suppliers → Select a supplier → Browse Products

4

Place Your First Order

Review your cart, add delivery instructions, and submit your order.

Order Process:

  1. 1.Click "Checkout" button after adding products to cart
  2. 2.Review order items and total amount
  3. 3.Add delivery address and any special notes
  4. 4.Click "Place Order" to submit
  5. 5.Wait for supplier confirmation

💡 Tip: Your order will be in "PENDING" status until the supplier confirms it. You'll receive a notification once it's confirmed.

5

Track Your Orders

Monitor order status and track deliveries in real-time.

Order Statuses:

PENDINGWaiting for supplier confirmation
CONFIRMEDSupplier accepted your order
PROCESSINGOrder is being prepared
OUT_FOR_DELIVERYOn the way to you
DELIVEREDOrder completed

How to access: Dashboard → Orders → Click on any order to view details

6

Communicate with Suppliers

Use messaging and order chat to stay in touch with suppliers and sales reps.

Communication Options:

  • Direct Messages: Chat with suppliers about products and pricing
  • Order Chat: Discuss specific orders with supplier and sales rep
  • Notifications: Get alerts for messages, order updates, and more

How to access: Click Messages icon in navigation or "Order Chat" button on order details

Additional Features

Custom Pricing

Some suppliers may offer you special prices. Check product pages for custom pricing badges.

Reorder

Quickly reorder previous orders with one click from the order details page.

Order Modifications

Suppliers can propose changes to your order. Review and accept/reject modifications.

Cancel Orders

Cancel orders before they're out for delivery from the order details page.

Need More Help?

Contact our support team if you have any questions