As a supplier, you control who can order from your catalog by inviting buyers to connect with your account. This invitation-based system ensures you only work with trusted customers and maintain control over your business relationships.
🔐 Access Control: Buyers cannot see your products or place orders until you invite them and they accept the invitation by signing up.
Path: Dashboard → Customers (or Buyers) → Invite Buyer
Required Information:
Email Address or Phone Number
The buyer will use this to sign up and receive the invitation
⚠️ Important: Make sure you have the correct email or phone number. The buyer must use this exact contact information to sign up.
Click "Send Invitation" or "Invite Buyer" button. The invitation is sent immediately.
📧 Delivery: The buyer receives the invitation via email or SMS, depending on what contact method you used.
The buyer receives your invitation and can sign up using OTP verification:
Once the buyer completes signup, they're automatically connected to your supplier account.
✓ Ready to Order: The buyer can now see your products, browse your catalog, and place orders immediately.
Go to Dashboard → Customers (or Buyers) to see a list of all buyers connected to your account. You can see their business name, contact information, and order history.
Click on any buyer to view:
Use the Messages feature to communicate with buyers about general topics, or use Order Chat for specific order discussions.
Offer special prices to specific buyers to reward loyalty or encourage larger orders. Go to Dashboard → Pricing to set custom prices.
Pending Invitations
Invitations that have been sent but the buyer hasn't signed up yet. You can resend invitations if needed.
Active Buyers
Buyers who have accepted your invitation and completed signup. They can now order from you.
Start by inviting your current customers to bring them onto the platform. This ensures continuity in your business relationships.
If a buyer hasn't signed up after a few days, follow up with them via phone or email to ensure they received the invitation.
Double-check email addresses and phone numbers before sending invitations. Incorrect information means the buyer won't receive the invitation.
When inviting buyers, explain the benefits: easy ordering, order tracking, direct communication, and potential custom pricing.
No. Buyers must receive an invitation from a supplier to access ChefOrdering. This ensures you control who can order from your catalog.
You can send a new invitation with the correct information. The buyer will need to use the correct contact details to sign up.
Contact support if you need to disconnect a buyer from your account. This is typically rare and should be handled carefully.
Yes! Buyers can receive invitations from multiple suppliers and order from all of them. Each supplier-buyer relationship is independent.
Once a buyer completes signup, they'll appear in your active buyers list. You may also receive a notification.